Shipping policy

Shipping Policy

Last updated: September 2026

Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods, processing may take up to 5 business days. You'll receive a confirmation email with tracking information once your order ships.

Free Shipping We offer free standard shipping on all US orders , any other costs are subject to a flat shipping rate calculated at checkout.

Domestic Shipping (United States)

Delivery times are estimates and begin from the date of shipment, not the order date. We are not responsible for delays caused by carriers or weather events.

International Shipping At this time, we primarily ship within the United States. International shipping availability and rates will be displayed at checkout where available. Customers are responsible for any applicable customs fees, duties, and taxes upon delivery.

Order Tracking Once your order ships, you'll receive a tracking number via email. Allow 24–48 hours for tracking information to update in the carrier's system.

Lost, Stolen, or Damaged Shipments If your package is lost in transit or arrives damaged, please contact us at LeilaDeviCoffee@outlook.com within 5 days of the expected or actual delivery date. Please include your order number and photos if the item arrived damaged.

Address Accuracy Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately — we'll do our best to correct it before your order ships.